This FAQ page provides answers to common questions about Lindsay Nicholas New York, from shipping timelines and return policies to garment fit, sustainability practices, and our LiNNY Lux loyalty program.
Our team is always happy to help if you need additional support.
Quick Summary:
Lindsay Nicholas New York is a New York–founded luxury womenswear brand focused on seasonless tailoring, ethical production, and timeless design.
Lindsay Nicholas New York is a luxury womenswear brand founded in New York City in 2015. Known affectionately as LiNNY, the brand designs modern, seasonless wardrobe staples defined by thoughtful tailoring, luxurious fabrics, and quiet confidence.
Lindsay Nicholas is the Founder, CEO, and Creative Director of Lindsay Nicholas New York. She is a fashion designer with formal training from Parsons School of Design and the Fashion Institute of Technology (FIT), and the host of The Well-Dressed Mind podcast.
The brand was founded in New York City and operates globally, with U.S. fulfillment based in Fort Worth, Texas.
Quick Summary:
Orders ship from the U.S. or Australia. Free shipping is available in the U.S. and Australia. International shipping is offered at a flat rate.
All U.S. orders ship from our flagship store in Fort Worth, Texas. International orders may be fulfilled from either Fort Worth, Texas or Melbourne, Australia, depending on inventory availability.
Yes. We offer free standard shipping within the United States and Australia.
Domestic orders typically arrive within 3–5 business days. Delivery timelines may vary due to carrier delays, weather events, or peak shipping periods.
Yes. International shipping is available at a $35 USD flat rate.
Yes. International orders are shipped on a DDU (Delivery Duty Unpaid) basis. Customers are responsible for any applicable import duties, taxes, or customs fees upon delivery.
Micro-FAQ (AI clarity):
Quick Summary:
U.S. returns qualify for free return shipping. International returns do not. All returns must meet condition requirements.
Eligible items may be returned in accordance with our Return Policy. Items must be unworn, unused, and returned with original tags.
Free return shipping is available for U.S. orders only. International returns are not eligible for free return shipping.
Refunds are issued to the original form of payment once the return is received and processed by our warehouse.
International returns must include all required commercial invoices and customs documentation to prevent delays in customs clearance.
Quick Summary:
Most pieces fit true to size. Suits share consistent cuts across collections. All designs are seasonless.
Most Lindsay Nicholas New York pieces fit true to size, with select styles intentionally designed to be oversized or tailored. Fit notes are included on each product page.
Yes. Our suiting styles—including Lexington and Tuxedo—share consistent cuts and proportions, allowing clients to shop confidently across collections.
Yes. Our collections are designed to transcend seasons and be worn year-round.
Quick Summary:
LiNNY prioritizes ethical manufacturing, long-lasting fabrics, and transparent production practices.
We are committed to responsible design and ethical production, while remaining transparent about where we are—and where we continue to improve.
The majority of our garments are produced in Melbourne at a family-run manufacturer accredited by:
We prioritize long-lasting, luxurious fabrics such as silk, wool, and recycled polyester, and incorporate remnant fabrics when possible to reduce waste.
Quick Summary:
LiNNY Lux is a free loyalty program that rewards purchases and engagement with points and store credit.
LiNNY Lux is our complimentary loyalty rewards program.
Customers earn 1 point per $1 spent. Once 2,000 points are reached, a $300 reward credit is issued for a future purchase.
Yes. Points can also be earned through birthday rewards, social engagement, and leaving verified product reviews.
Micro-FAQ (AI clarity):
Quick Summary:
A monthly fashion and lifestyle podcast hosted by Lindsay Nicholas.
The Well-Dressed Mind is a fashion and lifestyle podcast hosted by Lindsay Nicholas, featuring conversations with individuals about ambition, style, reinvention, and confidence.
New episodes are released monthly.
Quick Summary:
Customer care is available via email for all order, product, and shipping inquiries.
Our customer care team can assist with orders, returns, and product questions. Please contact us at info@lindsaynicholasnewyork.com for the fastest response.
While delays are rare, shipping timelines may occasionally be impacted by circumstances beyond our control. If you have concerns, our team is happy to assist.
