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Shipping Policy

Shipping Policy

Free shipping in US

Orders to the US are shipped via DHL Express.

We currently ship from our Australian based head office, however come 22 August when our Dallas TX store opens, we will be shipping all US orders from our Dallas store.

Orders typically arrive in 3-5 business days, but may be delayed if unexpected situations arise beyond our control.

International shipping is available for a $35 flat rate. Please note shipping is on a DDU (Delivery Duty Unpaid) basis. You are responsible for payment of any and all applicable import taxes and duties. If you opt not to pay the duty and return the items before delivery, the cost of return shipping will be deducted from your refund amount.

International returns are not eligible for free return shipping. Returns must be sent via a traceable method (e.g. DHL, Fedex). Your product refund will be issued to your original form of payment once the return has been received and processed by our warehouse. Please review our return policy carefully for terms and conditions of returns. 

International orders must include any and all commercial invoices of the products being returned to prevent any delays with clearing international customs. Your local post office should be able to help you with the appropriate forms.

Use coupon code WELCOME10 for 10% off your first order.


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